Warranty for the Atlant washing machine

Atlant is a Belarusian brand of washing machines that is very popular in Russia, neighboring countries, and beyond. Products from this brand are characterized by their low cost, excellent technical specifications, and durability. When using an Atlant washing machine, it's important to clearly understand the warranty coverage for your machine. Let's look at how many years the manufacturer provides for the entire machine and its individual components.

Let's look into the deadlines

A distinctive feature of the Atlant brand is its long-term warranty of 3 years. The motors of the SmartAction series washing machines even come with a 5-year warranty. In case of breakdown, repairs under warranty are carried out free of charge. To do this, the buyer must provide a special coupon to the service center.

Please note: The warranty document must include the date of purchase, the seller's signature and seal, and a unique serial number.

The warranty period begins on the date you purchased your washing machine. If you've lost the receipt, the warranty period begins on the date the machine was manufactured. What exactly does this include?

• call a technician to diagnose and fix the problem;
• replacement of a part when covered by the warranty;
• transportation to a service center if a specialist cannot fix the problem on-site (a preliminary report is drawn up).

The manufacturer provides a warranty on the materials, workmanship, and components of the washing machine. If the failure is determined to be the manufacturer's fault, repairs are free. Considering that many brands are currently reducing warranty periods and guaranteeing proper operation of their appliances, three years of free repairs for the Atlant washing machine seems impressive.

How to recognize a warranty case

First, familiarize yourself with the warranty coverage. A special coupon issued with your washing machine's documentation doesn't guarantee that any repairs will be covered by the manufacturer. This requires compelling grounds, specifically a manufacturing defect. If the washing machine stops working due to the customer's fault, no one will repair it for free.

For example, your washing machine may no longer spin properly or vibrate excessively. A service center technician will diagnose the problem and identify the cause. If it's the manufacturer's fault, they'll offer warranty repairs; if not, you'll have to pay for the repairs yourself. Extended warranty periods may be established for individual components of the Atlant washing machine (for example, for the tank or motor).

Breakdowns within the warranty period

Washing machines of any brand are not immune to breakdowns, including Atlant. Let's look at the most common problems. Users need to know what to look out for when using their appliance.

• The spin cycle is too noisy. In this case, try placing the washing machine on a level surface and closing the bathroom door tightly during the wash cycle.
• Electronic malfunction. For example, icons on the screen have disappeared or the program has crashed. First, try restarting the washing machine. If the error persists, contact a service center.
• The manual mode switch does not turn, you have to apply force.
• The powder is not completely washed out of the tray, even though the correct dosage is used.

It's worth noting that Atlant washing machines are quite reliable and feature high-quality assembly. They easily withstand power surges and water pressure issues. Of course, they do have their drawbacks, such as frequent failure of bearings, pumps, and electronics. If the cause is a manufacturing defect, warranty repairs are free.

Where is the repair officially done?

To find the address of your nearest warranty service center, visit the Atlant website. All centers in Russia and Belarus are listed there. Users can also contact the manufacturer's hotline. Registration on the portal is not required.

The service life of the Atlant washing machine is 10 years.

The manufacturer guarantees safe use of the appliance for this entire period. Even if a model is discontinued, spare parts are still produced and warranty repairs are provided. The actual operating time of a washing machine depends on many factors, but the most important is proper installation and connection. To avoid problems, you should entrust these operations to service center specialists. Please note that if third-party technicians improperly install the machine and this results in a breakdown, repairs will not be covered under warranty.

   

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