LG washing machines equipped with a direct-drive motor can still cause problems for users out of the blue. Sometimes, after starting the machine, the selected program starts, but the drum doesn't spin, and eventually, the machine freezes. What should you do in this situation? Will you really have to replace the vaunted inverter motor, which should provide at least 10 years of trouble-free operation? Let's look into this matter.
System overload
Perhaps the system overload that occurred is to blame. Sometimes, on washing machines The LG drum does not rotate due to problems with the power supply, for example, after a power surge. Simply turning the equipment off and on won't fix the problem; you'll need to reboot the entire unit using a service test.
To start the test mode of your LG washing machine, press and hold three buttons on the control panel simultaneously: the power button, the temperature button, and the spin button.
If everything is done correctly, the indicator on the washing machine's control panel will light up. Then, press the "Start/Pause" button to initiate the test mode. In most cases, the system automatically detects and corrects any problems during the test, after which the washing machine will resume operation.
If the service test did not help
If, after running the test mode on your washing machine, the drum still won't move, you'll need to consider other possible causes. The most common causes of drum blockage on LG washing machines include:
imbalance;
Hall sensor failure;
heating element malfunction;
failure of the main control module;
break or defect in the power supply wiring.
It's possible that the drum isn't spinning because a foreign object has gotten into the drum, obstructing it. There are many possible causes for a machine not working. A diagnostic check of each component of the washing machine will be necessary.
The drum only locks during spinning.
What should you do if your washing machine completed a normal wash cycle, but the drum stopped spinning during the spin cycle? You may have simply selected a mode that doesn't include a spin cycle, or disabled this function before starting the program. In this case, no repairs are necessary—resetting the wash parameters will suffice.
The drum may not spin due to a clogged drainage system. After the wash, the water simply won't drain from the drum, meaning the spin cycle won't start and the drum won't spin. The system may have detected an imbalance in the drum and blocked the LG washing machine. You can manually straighten the items on the drum surface and continue washing.
If the pressure switch is faulty, the spin cycle will also fail. The water level sensor transmits information about the amount of liquid in the drum to the control module. If the washing machine’s “brain” does not give the command to “Spin”, the process will not start, and the drum will remain in place.
A non-moving drum may also indicate damage to the control board, a broken power supply, etc. By carefully inspecting the machine, you will definitely understand the reason why the wash cycle is stuck.
How to fix it?
If your washing machine breaks down and you don't want to call a technician, you can try repairing it yourself. The exact repair process will depend on the cause of the problem.
If the problem is imbalanced, stop the current wash cycle. If there is water in the drum, drain it. Then, wait for the door to unlock, open it, and spread the laundry evenly inside the drum.
If your washing machine isn't working due to a clog, you'll need to clean the drainage system. Start by cleaning the debris filter, located underneath the washing machine behind a special false panel or door. Remove the filter element from the housing and clean out any debris and dirt. Shine a flashlight into the opening. Wipe the walls and remove any debris, and remove any hair tangled around the impeller.
If the heating element fails or a foreign object gets into the drum, you'll have to partially disassemble your LG washing machine. Remove the back panel of the washing machine by unscrewing the securing bolts. Locate the heating element and test it with a multimeter. Place the tester probes against the heating element's contacts and measure the element's resistance. If it's faulty, remove the element from the drum after disconnecting the power supply and unscrewing the securing nut. After removing the heating element, you can check for any foreign object in the drum by inserting your hand into the opening. A working heating element is reinstalled in the reverse order.
If the cause of the breakdown is a malfunction of the main electronic module, it's best to avoid attempting repairs yourself to avoid making the situation worse.
A visual inspection of the circuit board is permitted. To do this, remove the washing machine's top cover, the control panel, and the dispenser. If burned-out components are clearly visible on the circuit board, you will need to call a specialist for repairs or complete replacement.
LG washing machines equipped with a direct-drive motor can still cause problems for users out of the blue. Sometimes, after starting the machine, the selected program starts, but the drum doesn't spin, and eventually, the machine freezes. What should you do in this situation? Will you really have to replace the vaunted inverter motor, which should provide at least 10 years of trouble-free operation? Let's look into this matter.
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