My new washing machine jumps during the spin cycle.

It often happens that a new washing machine jumps during the spin cycle. Customers assume they've purchased a defective model and want to return it. This behavior could be caused by simple user error or a manufacturing defect. Let's figure out what to do if your washing machine is shaking excessively.

Why does the problem occur during the spinning stage?

Automatic washing machines typically make noise during the spin cycle. The drum spins at maximum speed (1000-1600 rpm, depending on the model). This is much faster than the main wash cycle. This is why the shaking begins precisely during the spin cycle.

A washing machine's "jumping" behavior is often caused by an imbalance. Items in the drum become lumped together, and the load is felt in one part of the drum. This causes the machine to shake violently during the spin cycle.

To prevent the drum from becoming unbalanced, distribute the laundry evenly inside the machine, and when washing large items, add several small items to the machine.

For example, suppose you need to wash a blanket. If it's left alone in the machine, an imbalance is inevitable. To balance the drum, be sure to load a couple of small items into the machine. This will prevent excessive shaking during the spin cycle.

Also, don't use laundry bags unless absolutely necessary. They create a point load on the drum and can cause it to become unbalanced. But why does the machine "jump" even when spinning regular items? Let's look at the possible causes.

The tank remained fixed

A common user error is starting a washing machine with the transport bolts still in place. Many people, eager to get the machine up and running, completely forget to remove the fasteners securing the drum. This will cause the machine to hum and bounce during both the wash and spin cycles.

This is a very dangerous situation. If the machine is left running for an extended period with the bolts still attached, it will fail. Bearings and other internal components may be damaged. This type of failure will not be covered by the warranty, and returning the damaged appliance to the store will not be possible. Repairs will be at your own expense.

Every washing machine has transport screws. They secure the washing machine's moving parts, preventing them from becoming loose during transport. Before putting the automatic machine into operation, the transport bolts must be removed.

Remove the fasteners using a wrench or pliers. It's best to save the shipping bolts; they may be needed if the washing machine needs to be transported.

The machine body is not positioned evenly.

Another common cause of excessive shaking during the spin cycle is improper installation of the new washing machine. It's important to align the washing machine body exactly horizontally. In practice, it's not uncommon for the appliance to be removed from the packaging and simply placed in place without even adjusting the feet.

Adjust the position of the washing machine body using a building level.

Place the new machine in its place and place a spirit level on it. Next, adjust the position of the body by tightening the feet with a wrench. The appliance should be level and level.

Another cause of shaking may be poor flooring under the machine. The floor where the washing machine is installed should be hard and level. Concrete is ideal.

None of this helped.

If the problem is not an imbalance or installation error, it is better to call a service center technician. A new machine is under warranty, so the manufacturer is obligated to perform a free diagnostic and identify the cause of the device's malfunction. You shouldn't rule out the possibility of a manufacturing defect; it could be due to broken bearings.

In any case, don't attempt to repair your new washing machine yourself. An unsuccessful repair at home will void your warranty. Therefore, be sure to call a service center specialist.

   

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