Error code de on LG washing machine

Error code de on LG washing machineOwners of LG washing machines are often frightened by system errors displayed by their appliances. After most errors, the washing machine typically stops working, leaving many homeowners simply unsure what to do. In particular, the frequently displayed "DE" error on LG washing machines—what it means and how to fix it to get the machine working again—is something we'll cover in this article.

What causes the de error in an LG car: what does it mean?

Before attempting to repair an LG washing machine, you need to understand the cause of the error, which can be quite difficult. In all cases, you should start by deciphering the manufacturer's error code. In our case, the error code de means that the washing machine door is not locked.

At first glance, the cause of the "de" error seems obvious—just close the washer door tighter and enjoy. In some cases, this is indeed the case; simply press the door firmly until you hear a distinctive click, and the error disappears and the machine starts working again. But other situations are less clear-cut: you press repeatedly on the door, the door closes, and the error persists.

In this case, the following reasons will have to be considered:

  • the hook-shaped latch of the hatch locking device is broken;
  • the spring or wire clamp of the hatch locking device has shifted;
  • the electronic sensor of the hatch locking device has failed;
  • The washing machine start sensor element in the electrical controller has failed.

Important! We've listed the most common causes of the de error, but there may be others. Therefore, it's best to play it safe and contact a washing machine repair specialist.

Error Source Search Algorithm: Step by Step

Is your LG washing machine displaying a "DE" error? In some cases, there's no need to search for the source of the error; simply follow a few simple and straightforward steps that will resolve the error on their own. So, don't rush to call a technician or, even worse, disassemble the washing machine yourself—just follow these steps.

  1. Close the washing machine door more tightly.
  2. Turn off the washing machine, open the door, then turn on the machine and close the door again.
  3. Unplug the LG washing machine, let it sit for 10-15 minutes, and then repeat the on/off and opening/closing operations.

If the error persists after performing the above steps, you'll need to use the troubleshooting algorithm generated by the de error. This algorithm was developed by specialists who recommend first testing the sunroof locking device for a malfunction. How do you do this?

  • We open the hatch cover and check the integrity and mobility of the locking hook; to do this, you need to move it to the right and left with your finger.
  • If the hook is in good condition, remove the door locking device's mating part. To do this, unscrew the two screws that hold the mating part inside the machine's body.
  • We remove the locking device, leaving the sensor connected to the electronic controller, and turn on the machine. We locate the contact on the narrow part of the locking device, and close it.
  • If after this the machine does not display any errors, even with the hatch lid open and it becomes possible to set the washing mode, This means that the hatch locking device needs to be replaced or repaired.

Please note! If you have a spare door lock, you can simply disconnect the old one, connect the new one, and test the machine's functionality.

Error code "de" on an LG washing machineIf we confirm that the door lock on the LG washing machine is working properly, then the problem lies with the electronics, specifically the washing machine's electrical controller. To confirm this, we'll need to disassemble it.

  1. First, you need to remove the plastic cover that covers the electronic controller by carefully prying up several plastic fasteners with a screwdriver.
  2. Next, you need to unscrew several screws holding the electronic unit.
  3. The electrical controller consists of two layers: a large board with a display and a small board that controls the start and stop of the washing machine, which is what we need.
  4. We remove the large board and put it aside.
  5. We carefully inspect the small board for visible damage (burnouts, various damage to the tracks, etc.).
  6. If damage is present, the cause of the error has been identified, and troubleshooting is needed. If no damage can be found, contact a specialist.

The source of the error has been found – how to fix it?

You can repair the hatch cover locking device yourself, It's enough to hire a specialist, or you can skip the repair altogether and just buy and install a new one. How do you repair a door lock yourself? It all depends on the nature of the problem. If the door lock sensor contact is intermittent or doesn't work at all, cleaning it will solve the problem.

Error code "de" on an LG washing machineIf the problem lies with the clamps, seals, or spring, they will need to be either replaced or adjusted to the correct position. If the hatch locking device still doesn't work after these steps, replace it with a new one.

If the problem lies with the small circuit board that controls the washing machine's start and stop, the first step is to thoroughly clean and resolder all the tracks where carbon deposits were found. Our goal is to ensure the best possible contact between the circuit board components. If after The soldering board still doesn't work, it will have to be replaced with a similar one.

Important! The small circuit board is sealed with silicone, so you can't easily reach its contacts. To remove the silicone, you'll need to use a very hot knife.

While using an LG washing machine, other errors may occur in addition to the DE error. See the article LG Washing Machine Error Codes You can read details about them

In conclusion, the DE error doesn't necessarily indicate a serious problem. And you don't necessarily have to search for how to fix the DE error on your LG washing machine. You just need to thoroughly check everything, using the algorithms provided by our specialists. If it turns out that the DE error is caused by specific malfunctions, only then should you take serious measures to repair the washing machine's modules.

   

22 reader comments

  1. Gravatar Vadik Vadik:

    Thank you

  2. Gravatar Anonymous Anonymous:

    Thank you!

  3. Gravatar Oleg Oleg:

    Thank you. Clear and understandable.

  4. Gravatar Anatoly Anatoly:

    Thanks a lot

  5. Gravatar Muslim Muslim:

    Thank you, our error was caused by a clogged pump and it couldn't drain the water, then it couldn't heat the water because of the heating element, and now it doesn't close the hatch.

  6. Gravatar Alexander Alexander:

    Thank you, it helped a lot!!!

  7. Gravatar Anonymous Anonymous:

    Thanks a lot

  8. Gravatar Anatole Anatole:

    Thanks a lot!

  9. Gravatar Igor Igor:

    Thank you, the problem has been resolved by disconnecting from the network for a while.

  10. Gravatar Tatyana Tatiana:

    Thank you so much for being here! Your washing machine instructions are incredibly helpful. If it weren't for you, I'd have had to call a technician, which would have been an unnecessary expense. Instead, I went online, researched the information, and solved the problem myself. Thanks again!

  11. Gravatar Hope Hope:

    LG washing machine. The filter in front of the machine was leaking, so we replaced it. Now no water is coming into the machine. It passes through the filter, but it doesn't get inside. What's the problem?

  12. Gravatar Anonymous Anonymous:

    Thanks for your help, the problem is solved.

  13. Gravatar Anton Anton:

    Thank you, kind person, I was about to throw the machine away. Now I've done it, everything works!

  14. Gravatar Andrey Andrey:

    Thank you, kind person, you saved me from buying a new washing machine! I just poked it with a soldering iron and it worked.

  15. Gravatar Anatoly Anatoly:

    Thank you

  16. Gravatar Babur Babur:

    I changed it. Nothing helps.

  17. Gravatar Aly Aly:

    What is de?

    • Gravatar Natalia Natalia:

      The door isn't closed. We had the same problem today. How can we solve it? And as luck would have it, there's a lot of laundry piling up.

  18. Gravatar Sergey Sergey:

    May God bless the good man who helped fix the problem!

  19. Gravatar Irina Irina:

    The washing machine was loaded with clothes and started washing. Then, after a while, there was a loud bang. The washing machine beeped and the display showed dE. It still didn't wash. What was the cause?

  20. Gravatar Khan Khan:

    Thank you so much, my wife is very happy. I wish you health and good luck!

  21. Gravatar Leo Lion:

    During the wash cycle, the dE error code came on—a door sensor malfunction. Replacing the sensor didn't help. The door sensor module isn't receiving enough voltage to heat the thermistor. The wires from the module are connected to the control unit. Is the control and indicator module burned out?

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