Error E03 in Candy washing machines
If your Candy washing machine stops with a full tank of water and the E03 code appears on the display, we'll tell you what to do.
In this article, we will not only describe the reasons for this error, but also try to present a repair algorithm in case of malfunction.
Explanation and reasons
On a Candy washing machine, error E03 indicates a lack of drainage. The machine attempts to drain the wastewater for three minutes, but for some reason, this fails, resulting in the wash cycle being stuck. The following are possible causes:
- clogged drainage system;
- partial or complete failure of the pump;
- pressure switch malfunction.
The easiest way to do this is to check the machine for blockages. First, drain the water from the tank. This can be done through the emergency drain hose located next to the drain filter, or through the filter itself. You'll need a large, shallow container and rags to catch the water. Cleaning the filter involves rinsing it under running water.
What to do with the pump
If the E03 error on your Cady washing machine isn't caused by a clogged filter, then we'll check the drain pump. Disconnect the machine from the power supply and utilities, place it in a clear area, and then begin cleaning:
- Using a screwdriver, remove the lower decorative strip from the latches, behind which is the drain filter and the pump itself;
- Unscrew the drainage filter and take it out, keeping in mind that water may leak onto the floor;
- unscrew the two screws that you will see behind this bar, the pump is held on them;
- tilt the washing machine or place it on its side, since the pump will have to be removed through the bottom;
- carefully disconnect the pipes and electrical wiring, remember the location of the clamps;
At the same time, you can check if there is any debris in the pipes and rinse them in water.
- remove the 3 screws that connect the snail and the pump;
- Check the impeller for hair and remove any debris. Perhaps the blockage was the cause of the malfunction and you won’t have to buy a new part.;
- then check the electrical part of the pump using a multimeter, when you are sure that it is faulty, take a new part for the Candy washing machine and put it in place of the old one;
- Assemble the machine in reverse order.
A broken drain pump is a common problem in this brand of washing machine. Other common problems can be found in the article. Washing machine repair Candy.
Pressure switch failure
If the pressure switch is faulty, water drainage will also be disrupted, as the control module doesn't receive a signal about the water level in the tank. As a result, the pump doesn't receive the command to drain. Replacing this part on a Candy machine can also be done without a technician. However, don't rush to buy a replacement part. The problem may lie not with the pressure switch itself, but with the contacts on it. These contacts need to be cleaned and tested.
The water level sensor is located at the top of the washing machine, so it will be enough to remove the top cover of the housing.
The tube running from the pressure switch to the tank, also known as the pressure tube, could also be the cause; it could come off or break. Replacing the tube or clamp should resolve the issue. If the tube and contacts are intact, check the pressure switch itself with a multimeter. If faulty, replace the water level sensor with a new one.
As you can see, the E03 error on Candy washing machines can be fixed at home. If you know what to do, you can fix it in about 40 minutes. However, if you're unsure of your abilities, it's best to contact a professional; they can handle the repairs at home.
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Everything worked out perfectly! I cleared out the rubber hoses, thank you so much!
The drain pump is constantly crackling. What could it be? It's showing eo3 after the first day of use.
The replacement pump, even if there's nothing foreign inside, is cracking either from foreign objects or from wear on the impeller shaft. If you find a similar one, simply replace it. Pay special attention to how the contacts are connected; there are two types: paired and separate. Good luck!
We bought a washing machine. It doesn't spin. The allergy button stops and flashes, and that's it. What should I do?
I got the E03 error because the pump impeller rod had been pressed out by frost. I replaced it, and everything worked.
Could you tell me the pump code for the Candy CTD 866? Or the brand of the drain motor?
I have the same problem (error E03). I tried everything described above (replaced all the parts with new ones), but alas. The answer was completely different – replacing the heating element!
I had error 16, bought a new heating element, and got error 16 or 03 again. It turned out the heating element was defective. Check the new parts.
Igor, you're right. The heating element is starting to leak onto the housing. First, I took it out and simply cleaned the scale. That lasted for a few months. But then it happened again.
Good instructions. Everything worked out!
Hello! My Candy Smart isn't draining. The ironing light keeps flashing. The filter and drain hose are clean. What should I do?
It turned out that the check valve on the drain was clogged, everything started working after 5 minutes of cleaning.