Error E20 in Candy washing machine

Every error displayed on a washing machine's display or indicated by the indicator lights is accompanied by certain symptoms. For example, before the E20 error appears, owners often notice that the machine is not filling or draining water, or both. Some models display the error "E20," while others display "Err20" or "Error20." Let's look at the reasons why a Candy washing machine displays the E20 error and figure out what to do.

The machine has no display.

Without a screen, Candy devices don't display an error code, but rather indicate a problem by flashing their LED lights. The number of times the LED flashes indicates the error number. This is followed by a long pause, after which the lights flash again.

In some models, various light indicators flash. For example, in the Grand series, the machine displays the E20 error code with the "Intensive Wash" mode LED and the first left light on the wash time display (in most cases, this is "90").

Smart line models are indicated by an "Intensive Wash" indicator and a top LED countdown indicator. These are usually "90" or "Start." In Holiday and Aquamatic models, the "Cold Water" indicator blinks. The cold wash indicator is represented by a snowflake.

The meaning of the code and its manifestation

The E20 error code in Candy appliances indicates a malfunction of the water sensor (pressure switch). Most often, it gives incorrect signals regarding the volume of liquid in the tank. Sometimes this code appears when the drainage system is clogged. In some cases, the problem can be resolved by the owner without the help of a professional repairman.

1. The drain filter is clogged. You need to unscrew it and remove the accumulated debris, then rinse it under the tap. The procedure can be found here. Please refer to the instructions for your specific device. If you don't have a manual handy, general recommendations can be found online.
2. Clogged drain. Disconnect the drain hose from the drain outlet and insert it into the toilet, sink, or bathtub. Then, run a wash cycle. Once the machine has filled with water, turn on the drain function. If the water drains completely and the E20 error disappears from the display, the clogged drain was the problem.
3. The drain hose is kinked or pinched. Inspect it carefully. If there are any kinks or pinched parts, remove them.
4. Control module malfunction. Sometimes the machine simply freezes and displays an incorrect error. In this case, it's recommended to stop the machine and wait about 15 minutes. The control module will reboot and resume normal operation.

Important! Do not disassemble the machine without first reading the instructions. Otherwise, you could damage functioning components and cost you expensive repairs.

All of the above problems are minor and can be resolved on your own. If the error persists after all these steps, it's likely due to a malfunction. In this case, you'll need a professional to fix the problem.

Common failures with error E20

Because Candy machines are so popular, technicians frequently repair them. Problems often arise from the drainage system, specifically from clogs. The drain hole becomes clogged with lint, dust, small debris, and detergent residue. These particles gradually accumulate and form a "plug," preventing water from draining, causing the machine to display the E20 error.

The technician must locate the clog. Once located, simply clear the drain. The clog can be located in the pipe, hose, pump, or other components.

If the machine notifies you of a malfunction immediately after the start of a wash cycle in any of the selected modes, and water fails to fill or drain, this may indicate a faulty pressure switch. The control unit receives erroneous information and pauses the machine, displaying the E20 code. This is likely due to a clogged pressure switch tube, its displacement, damage, or a faulty water level sensor. The pressure switch may require repair or complete replacement.

   

1 reader comment

1. July 27, 2024 at 1:10 PM

   Oleg:

   Thank you! The clog turned out to be before the pump. In the pipe after the tank. I found a gold chain. There was a clump of hair on it.

   Answer