Error E32 in a Bosch washing machine

Not all self-diagnostic system signals directly indicate a malfunction. Some codes only warn the user about "symptoms" and operating conditions that may lead to future malfunctions. The problem isn't limited to the code on the display: the machine stops and prevents the washing cycle from continuing. Error E32 in Bosch washing machines is also a warning. We suggest understanding what this code means and how to resolve it.

Purpose of this code

If your Bosch washing machine displays error code E32, it means the self-diagnostic system has detected excessive drum oscillation during the spin cycle. Simply put, the machine detects the first signs of imbalance and automatically stops the cycle, preventing damage to the spider, tub, and other components. This minimizes the risk of damage.

Error E32 indicates problems with drum imbalance.

All modern Bosch and other major home appliance brands feature built-in imbalance protection, especially if the maximum spin speed exceeds 1000 rpm. This feature immediately alerts the machine to drum imbalance, displaying the "E32" error.

A detailed explanation of the "E32" error can be found in the manufacturer's instructions. It provides basic instructions for using the washing machine, as well as the causes of imbalance and recommendations for correcting it on a specific model. The information is generally standard and applies to most Bosch models, but there are exceptions.

To avoid damaging the drum-tank assembly and costly repairs, it's best to respond to E32 immediately. Experience shows that excessive swinging is caused by failure to comply with the maximum or minimum loading weight. The instructions and price tag always indicate the machine's capacity in kilograms. Keep in mind that these standards are for dry cotton materials. Wool and synthetics are heavier than cotton, so you should also consider the capacity—no more than 2/3 full.

Why else does imbalance occur?

Most often, imbalance is caused by overweight or underweight laundry. In the former case, the drum becomes too heavy and shifts out of its intended "orbit," while in the latter case, items bunch up and disrupt the balance. Correcting this is simple: simply open the door, remove the excess items, or add more.

Things are more complicated if the E32 malfunction is caused by improper installation of the washing machine or damage to the machine's structure. Thus, five faults and malfunctions can simultaneously cause imbalance.

• Unremoved transport bolts. These fasteners are essential for the safe transportation of the washing machine, as they secure the drum in place. Before the first wash, all four fasteners must be removed and plastic plugs must be inserted in their place. If the drum is started while the bolts are clamped, the motor will attempt to spin it, causing shaking, surging, and internal mechanical damage. Furthermore, such damage is not covered by the free warranty, as it constitutes a serious violation of Bosch operating instructions.

It is prohibited to operate the washing machine without the transport guards removed - this will cause severe mechanical damage to the internal structure of the machine!

• The washing machine was installed incorrectly. According to the instructions, the machine must be placed on a flat and hard surface such as concrete or tile.The more stable the equipment, the more vibration is suppressed, and the less likely it is to become unbalanced. Therefore, wood, linoleum, and carpet are considered poor flooring. It's also important to level the unit using a spirit level, adjusting the feet to the correct height. The use of special anti-vibration pads and mats is recommended.
• A damaged bearing assembly. If you're unsure what to do with damaged bearings, it's best to leave them to the professionals for repair. This is time-consuming, difficult, and expensive work.
• Damaged shock absorbers. The drum of a washing machine is suspended, and the springs and shock absorbers that support it are designed to absorb centrifugal force and dampen vibrations. However, if the supports are worn or the fasteners are loose, the shock absorbers cannot fully function, leading to imbalances. Checking the integrity and elasticity of the shock absorbers is easy: simply remove the top cover, press on the drum, and observe its behavior. If the drum bounces back and settles into place, everything is fine; if it begins to rock erratically, it needs to be replaced.
• Damaged counterweights. Counterweights—concrete blocks located at the top, bottom, and sides of the washer—are designed to dampen vibrations from the accelerating drum. They add weight to the washer, increasing its stability. But if the concrete is damaged or deformed, the balance is disrupted. Remove the lid, check the integrity of the stones, and try to repair them: tighten the bolts and seal the cracks with PVA glue.

The imbalance protection feature is often referred to as a washing machine's "self-preservation instinct." It's like nature: the machine senses approaching danger, anticipates the consequences, and avoids the threat, reducing the risk of breakdowns. The owner must promptly respond to the Bosch signal and restore the drum's balance.

   

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