Samsung washing machine error UE

If your Samsung washing machine suddenly stops working, the error code on its display will tell you what's wrong. Once you understand the cause, you can try to fix the problem yourself, or if it's more serious, call a technician. In this article, we'll explain what to do when the UE error appears on your Samsung washing machine.

Decoding the ue error

A UE error occurs when when the washing machine drum became unbalancedThis occurs when the machine is unevenly loaded with laundry. This error most often occurs during the spin cycle. It can occur in the third or seventh minute.

Before you see the error code, the drum spins at the lowest speed for several minutes, trying to loosen the clumps of laundry. The time on the display stops, and only after several attempts to start the spin cycle does the machine display the UE error.

On older models of Samsung washing machines, this error is indicated by the code E4; on newer models, the code UB is found.

Finding the cause of the ue error

Let's figure out why the drum might be out of balance, causing the UE error code to appear. There are various possible causes, so let's list them.

• There's too little laundry in the drum. One or two lightweight items, or one heavy (bulky) item with several very lightweight items, won't be distributed evenly in the drum. This will result in only a portion of the drum being loaded.
• The drum contains items made of different fabrics. These items have different weights when wet, which can affect the load on the drum during the spin cycle.
• The drum is loaded with bedding containing small items. In this case, small items can get caught in the duvet cover and clump together, causing tangles and imbalances.
• The optimal volume of items to be washed has been exceeded, which has resulted in a load on the machine drum, making spinning difficult.

All this can be prevented if you follow the following rules and tips.

1. For one washing cycle it is necessary to put in the drum at least 3-4 medium-sized items.
2. When the drum is minimally loaded, it is best to avoid spinning or spin items at very low speeds.
3. Before washing, sort your laundry not only by color but also by type. This will not only prevent misplacement but also extend its lifespan.
4. When spinning bed linen, the optimal number of drum revolutions is 800.
5. The maximum load weight for a single wash is not determined by the maximum load capacity indicated on the machine, but by the table in the instructions. The load weight may vary for different wash cycles.

Error elimination algorithm

When your washing machine displays the UE error, you should open the door and straighten the laundry in the drum. Typically, the door opens 5 to 7 minutes after the code appears on the display.

If the door still doesn’t open, follow these steps:

1. press the On/Off button;
2. we pull the plug out of the socket;
3. we wait, after some time the door will unlock and open;
4. spin and evenly distribute the items in the drum;
5. We restart the spin mode.

If the door doesn't unlock, there's still water in the drum that needs to be drained. To perform an emergency drain, follow these steps:

• First you need to de-energize the machine;
• then open the filter cover, which is located at the bottom of the washing machine;
• prepare a bucket or basin for draining water;
• remove the drain hose;
• lower the hose into the bucket and carefully pull out the plug;
• wait until the water drains;
• close the hose with a plug and put it back in place.

After fixing the UE error on your Samsung washing machine, you can run a test cycle. Select the "Rinse and Spin" program and run it without any laundry in the drum. Wait for the cycle to complete. If the UE error reappears during operation, this indicates an internal problem that only a specialist can diagnose.

If the door doesn't unlock even after draining the water, there are more serious issues with the machine. These are discussed in more detail in the article. The washing machine door does not open.

So, fixing the unbalanced load error in your Samsung washing machine is not at all difficult. We hope you succeed.

   

1 reader comment

1. April 3, 2020 at 11:42 AM

   Sergey:

   Hello, great site! Thank you so much for the information. My Samsung UE washing machine is unbalanced (Jacket)

   Answer