Error UE in the Dexp washing machine

A washing machine stopping during the spin cycle is an unpleasant situation that many housewives have encountered. Fortunately, the UE error in a Dexp washing machine doesn't indicate serious damage, but rather an imbalance in the drum, which is usually caused by user error during operation. In this article, we'll explore all the possible causes of this error, as well as explain how to fix and prevent them in the future.

Let's eliminate the imbalance ourselves

There are three possible causes of imbalance in a washing machine: overloading, underloading, and uneven distribution of clothes inside the drum. Any of these will cause the spin cycle to stop unexpectedly and the UE error code to appear. This happens because household appliances Dexp is equipped with a special sensor that can accurately detect imbalance in the drum and stop the current working cycle to preserve bearings, shock absorbers and other key components of the washing machine.

Moreover, you can notice the problem even before the machine alerts you. It's enough to notice that the washing machine tries unsuccessfully to spin the drum several times during the spin cycle. This will cause the program to run slowly, the drum speed to be minimal, and, worse, your clothes will remain wet. What can you do to fix this?

• As soon as this error code appears on the display, disconnect the machine from the power supply.
• Wait for the hatch to unlock and open it.
• Remove some of the laundry if there is too much of it in the drum, or break up any clumps that have formed due to uneven distribution of the items.
• Close the hatch.
• Start the spin cycle manually.
• Wait until the work is completed.

Imbalance is extremely dangerous because it can damage shock absorbers, bearings, and even the shaft, which will then require expensive repairs. That's why it's always important to carefully follow the loading instructions. It's important to not only avoid overloading but also underloading. For example, if your washer can wash up to 5 kilograms of laundry at a time, don't load it less than 1 kilogram, or less than 2.5 kilograms if the maximum capacity is 9 kilograms at a time.

Error on a new machine

The UE error code may also appear if the washing machine was recently purchased and installed by yourself, or by an unscrupulous technician. In this case, the first thing to check is the presence of transport bolts, which the manufacturer installs to ensure that the machine's tank is secured during transportation. They are installed on the rear panel of the SM housing. If the device was installed correctly, plastic plugs will be installed in their place, and you can proceed to the next step.

If transport elements are installed, remove them immediately, as using a machine with bolts may damage the appliance.

Next, you need to examine the surface where the machine is installed. It must be level to prevent it from leaning to one side or the other, another cause of imbalance. Uneven floors in your home don't necessarily require replacing; simply adjusting the feet, which are designed to fit any surface, is sufficient. What can you do?

• Use the wrench that comes with your Dexp washing machine to loosen the lock nuts on the feet.
• Adjust the feet so that the unit stands perfectly level.
• When tilting the machine, unscrew the leg on the side where the machine tilts.
• Check your alignment using a spirit level, ensuring the air bubble is positioned exactly in the center. If you detect even the slightest deviation, readjust the feet.
• Once both the front and back of the device are level, check the side walls of the device with a level.

After completing the work, tighten the locknuts on the feet to secure them in place and prevent them from shifting while the washing machine is in use. Occasionally, the machine can be leveled by simply moving its position slightly. Don't rush or worry too much, as this is a lengthy process, especially if your floors aren't perfectly level. Therefore, experts recommend placing appliances on tile or cement-based floors.

   

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