How to open the door of a Candy washing machine?

How to open the door of a Candy washing machine A few minutes after the washing machine beeps to alert the user that the cycle is complete, the door unlocks. However, sometimes the machine stops working and the laundry remains inaccessible. Let's figure out why the door of a Candy washing machine won't open and explore possible solutions.

Why doesn't the lock open?

If the hatch is blocked, it doesn't necessarily indicate a faulty locking mechanism. The problem can be caused by a variety of external and internal factors. Here are the most common reasons why a Candy door locks.

Clogged drain system. Wastewater will not drain from the tank if the waste filter, pump, or hose is completely or partially clogged with debris or detergent residue. As a result, the device will not open when filled with liquid.
Program malfunctions. There may have been a power surge, or utility services may have temporarily shut off the power or water. Please wait until technicians have restored the power supply and then restart the wash cycle.
Failure of the locking mechanism. If the machine is handled carelessly, the handle will break, and the door may not open.
The child safety lock was activated by mistake. If you deactivate the feature, the door will open after a while.

The door on Candy washing machines should unlock within 2-3 minutes after the machine has finished washing. So, don't panic if the door doesn't open immediately after the beep. It's best to wait about 5 minutes, and your laundry will be accessible.

Most often, the causes of a malfunction can be eliminated without the help of a technician; the main thing is to familiarize yourself with the procedure described in the instructions for the household appliance.

Problems with automatic blocking

The Candy door, like other brands, locks automatically. This is one of the safety measures provided by washing machine manufacturers. After washing, you must wait a few minutes before opening the door.

If there has been a power surge or outage, the machine should be unplugged for half an hour and then restarted. After 30 minutes, the user settings will be automatically reset, and the door will open. Such manipulations are only permissible if there is no water in the tank; otherwise, it is recommended to resort to other methods.

The machine is locked by hardware.

Sometimes, users accidentally activate the child lock feature. This feature is activated by pressing two buttons simultaneously (the key combination varies depending on the specific Candy model). The instructions for how to lock the machine from child access are described in the manual.

If the door won't open, make sure the safety feature isn't activated. The lock can be deactivated using the same button combination used to activate it. However, none of these actions will work if the machine stops during the wash cycle while the appliance is still full of soapy water.

The equipment froze before it could drain the water.

If the machine has finished washing for more than 10 minutes and the door hasn't opened, run a standard program, such as "Rinse." If the machine has finished washing but there's no change in the shutoff mechanism, check the drain system (drain hose) for blockages. The liquid may be blocked by a buildup of hair, dirt, or detergent deposits.

Important! Before cleaning, it's important to drain all water from the tank through the debris filter.

Candy's washing machine is stuck with water and laundry After draining the liquid, disconnect and clean the drain hose. Once all the steps are complete, restart the rinse cycle. If these steps don't help, you can open the door using the red or orange emergency release cord. It's located next to the debris filter. Some models don't have this feature, so proceed as follows:

disconnect the equipment from the power supply;
remove the top panel by unscrewing certain bolts;
tilt the device backwards until the drum is clear of the door;
put your hand into the resulting gap, feel the lock lever and turn it to the side;
return the top panel to its place.

This method for opening the hatch is one of the most effective. However, it's best to ask another person for help. They can hold the body of the heavy appliance and handle the lock.

Opening a door with a broken handle

The handle used to open the hatch often breaks due to careless use. The plastic is easily damaged, especially if the handle is pulled hard. The door can be unlocked using a thin rope or fishing line:

take a rope that is approximately 25 cm longer than the circumference of the hatch;
push it into the gap between the door and the front wall of the device;
Pull the ends of the rope firmly, positioning it perpendicular to the floor, after which the hatch will open.

If the door still won't open, don't try to force it open. This could worsen the situation and cause further problems. First, drain all the water from the machine before attempting one of the unlocking methods. If none of the above solutions work, it's best to call a professional.