Candy washing machine repair
Washing machines from the Italian manufacturer Candy have found a niche in the Russian market. These machines are distinguished by their compact size and affordable price. However, their quality is such that Candy washing machines are repaired by technicians far more frequently than Bosch or LG washing machines. What are the typical malfunctions, and whether they can be fixed at home? This is the topic of the following discussion.
Common breakdowns and their symptoms
Any washing machine can break down. The reasons can be varied, from trivial to extremely serious, leading to costly repairs. A professional diagnostic will help pinpoint the problem. But in most cases, you can perform this diagnostic yourself; the key is to listen carefully, pay close attention, and have the right tools on hand.
What's the most common problem with Candy washing machines? Technicians report the following faults:
- The drainage system is clogged or malfunctioning. If clogged, the machine won't drain and stops after the wash cycle, and the laundry won't spin. If the tightness of the connection of the pipes, hose or drain pump is broken, water may leak during the spin cycle. In addition, a characteristic humming sound during water drainage indicates a malfunction of the drainage system; this is most often associated with a clogged pump.
- Wear of moving parts of the washing machine. Parts that experience heavy loads during washing are subject to faster wear than those that don't. These include seals, bearings, shock absorbers, and the motor.
The average service life of bearings is about 7 years; their replacement occurs at the same time as the seals.
Malfunction of these parts manifests itself as follows: strong vibration of the machine during spinning, knocking or grinding of the drum even when the machine is not working, stopping of the drum, the machine does not start washing after filling with water.
- Heating element malfunction. This problem is common in some Candy washing machine models. It manifests itself when the machine either cycles in cold water or doesn't cycle at all.
- Electronic and electrical failure. Electrical wires and their connections to sensors can cause the machine to stop washing at a certain point. Most often, terminals corrode due to high humidity. However, wires can also burn out due to high loads. Power surges can also cause the machine's sensors and control module to fail. This can have varying effects on its operation.Problems with draining and filling with water indicate a faulty pressure switch, while problems with spinning may indicate a faulty tachometer.
We eliminate blockages and malfunctions of the drainage system
A clogged drain system is a problem that can be easily fixed at home. Service centers classify it as a Category I problem. This problem typically occurs when the washing machine's operating and maintenance instructions aren't followed. Cleaning the drain system begins with cleaning the drain filter.
In Candy machines, the drain filter is located at the bottom, on the left side, behind a small door or behind the bottom panel. To clean it, gently unscrew it counterclockwise and pull it toward you. Be sure to place a large cloth underneath to prevent any remaining water from leaking onto the floor. After removing the filter, rinse it in water and remove any lint or other debris, then reinsert it.
To clean the hose, drain pipe, and pump, you need to lift the machine or lay it on its side. Before doing this, be sure to disconnect the power supply and the drain hose from the sewer. The pump in the Candy washing machine can be accessed through the bottom, which is either missing or has a tray. It can be easily unscrewed.
So, loosen the clamps and disconnect the pipe and hose. Rinse the pipe with water and wipe it dry with a cloth. Clean the hose with a wire brush and inspect it for damage. Next, disconnect the sensors from the drain pump, remove the screws holding the pump in place, and remove it. Inspect the impeller, located under the cover.
It may be tangled with lint, hair, or fur, so clean it carefully. Use a multimeter to check its functionality. If the pump is burned out, it's best to replace it with a new one; repairs are not practical in this case.
After cleaning, we assemble the machine and run the wash cycle in idle mode.
Replacement of moving parts
A malfunction of the moving parts of a washing machine is a serious repair. Replacement of motor brushes, bearings, and shock absorbers are classified as the third category of complexity. The difficulty in working with bearings is that the bushings they are mounted on are heat-pressed, and the bearings themselves are difficult to remove. But overall, the entire bearing replacement algorithm It's similar in all machines.
Shock absorbers ensure the washing machine's quiet operation. If you hear a rattling noise one day, the problem is most likely with the shock absorbers, or in rare cases, loose counterweights. Operating a washing machine with faulty shock absorbers is not recommended, as this can lead to even more serious problems. It's best to leave their replacement to a professional, but if you have the time and space to disassemble the machine, you can do it yourself. Step-by-step instructions for completing the job are available in the article about replacement of shock absorbers and dampers.
We are changing the heating element
After prolonged use of the washing machine, the heating element fails. The cause may be hard water, which settles on the surface of the heating element in the form of a deposit.In case of malfunction, the display will show error codeThe heating element is located behind the rear wall of the machine, under the tank. Replacing the heating element is simple:
- unscrew the back wall;
- unscrew the bolt holding the heating element;
- we disconnect the sensors from the heating element, having first taken a photo of their correct connection;
- Using a flat-head screwdriver, carefully pull the heating element towards you;
- We inspect it; if we can’t determine its functionality externally, we take a multimeter and check its functionality;
- If the heating element is working properly, then we clean it from scale, if not, we buy a new one;
- we insert the heating element into place;
- we connect wires and sensors;
- we secure the heating element with a bolt;
- We put the back cover of the machine body on.
Electrical and electronics
Another common washing machine problem is electrical problems, which in this case includes not only the wiring but also the sensors. The tachometer and pressure switch (water level sensor) are the most common ones to fail. Testing the wiring is a process that requires patience and multimeter skills. In some cases, a visual inspection of the wires and terminals is enough to understand that they need to be cleaned or replaced.
The water level sensor can be easily replaced by yourself. It's located under the top cover in the corner. Simply disconnect the connectors with wires coming from the electronic board and the pump, and also disconnect the pipe coming from the tank. Then, connect a new pressure switch in place of the faulty one. It's best to have the tachometer replaced by a professional, as this will require disassembling the washing machine and accessing the electric motor.
If there's poor protection against power surges and no grounding in the electrical network, the washing machine's control module may fail. This can lead to the machine not turning on, washing programs being interrupted, or the machine freezing. The control board is quite expensive, so it is best to entrust diagnostics and repairs to a specialist. In some cases, repair is actually possible, not replacement.
There are hobbyists who are incredibly knowledgeable about electronics. If you consider yourself one of them, go for it. But remember, a mistake can be costly.
So, Candy washing machine repair should begin with a thorough diagnosis and fault determination. Only after assessing the complexity of the work ahead and your capabilities should you decide whether to do the repair yourself or entrust it to a technician. And there's nothing wrong with doing your own thing.
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What should I do if the washing powder isn't being completely rinsed out and residue is accumulating under the detergent compartment, forming hardened deposits? What are the causes?
Remove the container, wash it, and scrape off any deposits with a knife. It's not the machine's fault; it needs maintenance.
The drain pump does not work, it does not hum, and the display shows that the drain program has started.
Open the pump cover—something might have gotten in. Use a screwdriver to turn the pump blades; it should rotate with a slight effort. If everything is fine, replace the pump.
What to do if the spin is poor?
Holiday 6. It constantly fills with water, doesn't stop, and the water drains through the hoses.
The drain is not connected to the sewer system correctly. Read the instructions carefully.
My Candy washing machine won't turn on, even though the display is lit and there are no error codes. What's the problem?
I tried turning it on, but it wouldn't turn on. Apparently, the water had been cut off. I tried again, but it still wouldn't turn on, just hummed and nothing else. Could it be the water level sensor?
Water does not drain from the container after washing (spinning) is completed.
My kids broke the mode switch, the washing machine is working, how to fix it?
Where is the control module located on the Candy Holiday 1001 TL washing machine?
Behind the back cover in the lower right corner
Good afternoon! We have a Candy 42 128 1-07 washing machine. It only works on the 40-minute wash cycle; other cycles don't work.
Please tell me why the washing machine won't open after washing?
The washing machine won't open after washing, what should I do?
During the wash cycle, my Candy machine stops at E-03. The pump is working properly, and there are no foreign objects in the drain pocket. What else could be wrong? The water isn't draining.
I had a nickel get into the hose going to the pump and block the hole in the hose.
Hello, I have a Candy Grando Plus washing machine. The buttons on the control panel started sparking. Upon inspecting the circuit board, we found scorched spots and sent it in for repair. Ultimately, nothing changed. The program won't start, and the lock button lights up. Nothing else happens. The heating element is working. What else could be causing this?
The hatch cover does not open after washing
The drain pump keeps running at low speed. What should I do? My washing machine is a Candy CTY 84.
Not all modes on the Candy Go 1054 hp are working. Something's wrong with the electronics...
Good afternoon, how can I get the wires inside the machine if I don't have the technical data sheet?
Hello, my old Alice 842k washing machine isn't getting water into the dispenser and isn't rinsing out the detergent. Everything else is working fine. Could this be due to a faulty secondary inlet valve, or is there something else?
Good evening! The machine constantly fills with water and doesn't heat it at all. What could be wrong?
Raise the drain hose higher and secure it.
Good afternoon, my Candy machine doesn't shut off the water supply when I start the wash cycle. During the spin cycle, the drum spins and the water drains. What could be the problem?
Candy-186. No water in. Drum spins.
In the smart touch position, error 15 flashes and does not respond to downloading programs from the phone; in the other positions, the washing machine works as usual.
Candy machine. During the rinse cycle, the drop light with a plus sign comes on and blinks twice. After a while, none of the programs switch.
The Start/Pause button is stuck. What should I do?
Good afternoon, my name is Ekaterina. My Candy Active machine isn't draining. We checked the filter and found debris. We cleaned it. Then we removed the hoses from the pump and found that it still isn't working. We removed it and checked it and it's working. But the machine still isn't draining. Can you tell me what to do?
Ekaterina! I just fixed the same problem myself :) I removed the drain pump. There was a gasket from the purifier wrapped around the blade. It's very thin. Problem solved!
It sparks from below and stops working.
There's a starting capacitor at the bottom. It's probably blown. Replace it.
Good evening. Could you please tell me if the Candy 1002 TL Holiday drum is compatible with the Candy CS2 model?
Hello! Can you please tell me how to enable self-diagnostic mode on my Candy GO4 1264 D washing machine?
When the machine is turned on, the "wash without spin" indicator lights up in the left column and "15" in the right column. Only the drain pump operates. The machine does not respond to resets or other programs. Candy CS2.
How to remove the top cover? Candy 181.
Could you tell me what could be wrong with my Candy washing machine? It runs water, but the drum won't turn on.
When I turned it on, water came in and the drum didn't spin. Thank you.
Please tell me, the washing machine does not fill with water in any mode.
Good day! My problem is that my wife and daughter wash their bras in it and the underwires (aka wires) keep falling out. Could you please tell me how to get them out? Thanks in advance.
Here is a good article on this topic: https://guide.washerhouse.com/en/kostochka-ot-lifchika/
The machine washes with crazy heat and even after rinsing the laundry is hot!
The Candy CTF 806 isn't draining. After running it in drain mode (without water), it works. But after 2-3 washes, it still won't drain. What's wrong?
Good afternoon
In the Candy Holiday 186 machine, the drum is filled, washed and drained on any program.
And that's it. What could it be?
When turning on and selecting programs, the numbers on the display don't change. The "spin speed" button is active, and when resetting the speed to zero, the display shows 30 minutes. Then the time resets to "1" and nothing else happens. The machine is stuck (not running), and the light in the "lock" window constantly flashes, as if paused. We wanted to run the machine in test mode to identify the error, but we don't know how... is it possible to find the problem?
What sealant should I use to prevent water from leaking from the filler pipe where it connects to the drum during spinning?
My Candy washing machine locks when I turn on the power. The control panel doesn't work. What could be wrong?
Hello. The drum has stopped turning. The brushes are fine, and there are no foreign objects in the drum. It turns smoothly by hand. What could be causing this?
Candy Aquamatic 6t. The washing machine stopped using up conditioner. Before this, it worked perfectly for 7 years.
Candy STF 806. I set it to rinse, it spins for a minute, but it doesn't spin. The water doesn't drain. What's wrong?
When I start washing, the screen goes blank, but the laundry is erased. I just can't find the right washing mode.
My washing machine isn't working. I turn it on and it runs for 5 minutes, and then that's it. The sensor on the left side of the T-shirt stops and lights up. And that's it, it doesn't work anymore. It just blinks. There's water in the dishwasher. Why isn't it working?
After replacing the heating element, the water does not heat, what is the reason?
Good afternoon. Smoke without a burning smell is coming out of the drum of my Kandy machine during a wash cycle. What could this be? When I spin the drum, it rubs a little in one spot. Thank you.
Good afternoon, I have a Candy T800 washing machine. It fills with water twice for 10 seconds and then does nothing else.
Good afternoon! My Candy Smart CST G282DM/1-07 washing machine has a broken door. Is there a way to fix it without replacing the entire door?
Hello, the lock that latches the door inward on my Candy Smart washing machine has fallen off and is hanging there by wires. Is there a simple way to replace the lock or replace it, but not the whole thing? Do I have to disassemble the whole machine anyway?
My CANDY washing machine is filling with water but not spinning. What should I do? Please answer.