My Samsung washing machine is stuck on the spin cycle.

What should you do if your next wash cycle ends with the appliance freezing instead of spinning properly? In this case, you'll need to turn off the machine, remove the laundry, and begin troubleshooting. It's possible this is a one-time issue, and a system reset or correcting the drum imbalance will resolve the issue, but sometimes your "home helper" still needs repair.

Let's figure out why my Samsung washing machine is stuck in the spin cycle. What parts should I check first? What are the main causes of this problem?

The most trivial but common mistakes

A washing machine can freeze up not only due to some malfunction, but also due to simple user errors. Therefore, first of all, it's necessary to rule out any causes related to the washing machine's controls. You should:

• Check that a washing program that includes spinning has been started. It's likely that the selected mode simply doesn't have this feature. These include programs like "Wool," "Delicate," and others. In this case, to resolve the issue, enable the "Spin" option.
• Make sure you haven't exceeded the maximum load capacity. If your washing machine is designed for 6 kg of laundry and you've crammed 8 kg into it, it will naturally stall when it enters the most intensive part of the cycle. In this case, remove some of the clothes from the drum and restart the wash cycle.
• Check for imbalance. An imbalance can occur when washing a large item, such as a blanket or duvet, in the washing machine. During the spin cycle, the drum rotates at maximum speed, causing the item to clump together and put a lot of stress on one area. If you notice that the washing machine is taking a long time to spin, pause the cycle and redistribute the laundry evenly.

Often, Samsung washing machines freeze during the spin cycle due to an imbalance in the system.

If all user errors have been discarded and the problem has not gone away, you will have to dig deeper. Sometimes the automatic machine freezes and displays an error code on the display that corresponds to the problem. If you decipher the error, it will be easier to find the weak spot.

The problem is more serious than it seemed

If your machine takes a long time to spin and eventually freezes, turn it off using the button and unplug the power cord. Next, remove the items and begin troubleshooting. First, inspect the drum for any foreign objects that could cause the machine to freeze. These could include a coin, button, hairpin, or bra underwire.

Once this cause has been ruled out, check the following. The washing machine may freeze:

• Shock absorber wear. Over time, the dampers that absorb the increased vibration of the appliance wear out. Damage to these dampers causes the drum to stop and the machine to freeze. To resolve this, new springs will need to be installed.
• A faulty motor or tachometer. The motor's electronics may have failed or the brushes may be worn out. The Hall sensor measures the motor's RPM, and if it malfunctions, it can also cause the washing machine to freeze.
• A broken pressure switch. The sensor measures the water level in the tank and transmits this information to the washing machine's control module. If this part is faulty, the washing machine freezes between the "Rinse" and "Spin" cycles.
• A clogged drain system. To begin the spin cycle, the washing machine must drain wastewater from the drum into the sewer system. If the drain is blocked, the machine will not spin the laundry. In this situation, you should check the waste filter, drain hose, trap, and sewer pipe for blockages.
• A faulty control module. The electronic unit can be damaged by power surges. The board can also fail due to moisture.

Most damage can be repaired yourself. For example, replacing the pressure switch or cleaning the drainage system is fairly straightforward. However, unless you have experience working with electronics, it's best to leave repairs to professionals. If your machine is new and still under warranty, call a technician immediately; don't even try to disassemble the washing machine yourself.

There is too much dirt inside the machine.

If your washing machine won't start the spin cycle, check the drainage system. There may be a blockage somewhere, preventing water from draining into the drain. This is why the machine won't proceed to the next wash cycle.

First, inspect the dust filter. It's located at the bottom of the machine, behind the false panel. Before removing the filter, lay dry rags underneath the washer to prevent water from leaking out. Clean the plastic part of the filter to remove any dirt, lint, or other debris.

Next, inspect the drain hose for kinks. Feel the corrugated tube. If you feel a blockage, clear the hose under running warm water.

Also inspect the drain pipe connecting the tank and the pump. Next, check for a blockage in the trap or drain pipe. If so, remove the debris plug.

Dampers are under suspicion

If you've noticed your washing machine vibrating or making loud noises during operation, it's time to check the shock absorbers. The springs are located under the washer drum. The washing machine stops working during the spin cycle when the dampers are worn out, their mounting bolts are damaged, or the sealing rubber is worn out.

To check the shock absorbers, you need to:

• de-energize the washing machine;
• remove the top cover of the device by unscrewing the bolts that secure it;
• press hard on the tank, lowering it;
• Remove your hands quickly and watch the tank's movements.

If the unit bounces up and stops, the springs are doing their job. Continuous rocking of the tank indicates poor shock absorber condition. In this case, the dampers will need to be replaced.

The procedure for replacing shock-absorbing elements depends on the design of each specific Samsung washing machine model.

On most Samsung models, the shock absorbers are removed along with the tank. Therefore, to access the dampers, you'll have to almost completely disassemble the washing machine. The spring mounts also vary, but they're usually secured with plastic bushings.

The pressure switch is malfunctioning

Another reason for a failed spin cycle is a broken pressure switch. This sensor measures the water level in the tank and transmits this information to the control module. If this element is malfunctioning, the machine can easily freeze.

Often, the problem lies in clogged pressure switch pipes, but the water level sensor may also fail completely. You can diagnose the component yourself:

• turn off the power to the machine, disconnect it from the water supply and sewerage system;
• remove the top panel of the case;
• find the pressure switch;
• disconnect the wires from the level sensor;
• remove the clamps and take out the pressure switch;
• Inspect the sensor and blow into its nozzle. If the part is working properly, you will hear clicking sounds.

A damaged pressure switch cannot be repaired; the part will need to be replaced. When purchasing components, please select the model of your Samsung washing machine. Installing a new pressure switch is done in reverse order. Then, run a test cycle and observe the operation of the appliance.

   

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